Terms & Conditions

IMPORTANT LEGAL NOTICE

 

Introduction

This legal notice applies to the entire contents of this App. Please take some time to read these Terms and Conditions of Use (‘Terms of Use’) as by using this App you indicate your acceptance of these Terms of Use regardless of whether or not you choose to register with us. If you do not accept these terms, do not use this App. By using any part of the App, you shall be deemed to have accepted this legal notice in full. Stop using this App immediately if you do not accept and agree to be bound by the terms of use.

This App is powered by Macafel App’s technology and allows you to use Macafel App’s technology to book car rental services. By accepting the Terms of Use and/or using any part of this App, you agree to conduct your use of this App and the technology supporting it and provided on this App in accordance with the Terms of Use and that the Terms of Use are an agreement between Macafel App and you.

Macafel App may revise this legal notice at any time by updating this posting. You should check the App from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at the App.

Information About Us

Macafel App facilitates bookings for car rental services. Macafel App does not own or operate any car rental companies. Your contract for car rental will be between you and the car rental supplier. The terms and conditions of the rental agreement between you and the car rental supplier are available on this App when you select the car rental supplier type and insert the other relevant information. Macafel App makes no warranty or representation in relation to any rental car rental supplier or any car rented by any car rental supplier. It is the car rental supplier’s sole responsibility to provide you with a rental car rented through this App

Service Access

While Macafel App endeavors to ensure that the App is normally available 24 hours a day, Macafel App shall not be liable if for any reason the App is unavailable at any time or for any period. Access to the App may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond Macafel App’s control.

LIABILITY

In the event of a dispute between Macafel App and you, our liability to you, if any, is limited to the amount paid by you for the car rental.

Macafel App hereby excludes to the fullest extent permitted by law any warranties (whether express or implied), as to the quality, completeness, performance or fitness for a particular purpose of (i) any car rental booked through this App and (ii) this App and any of its contents, including, but not limited to, any information relating to car rental supplier rentals contained within this App and the technology supporting and provided on this App. Macafel App reserves the right to make alterations to the App at any time. The information on this App is updated from time to time. By using this App, you acknowledge that the rental details and all other information including, but not limited to, information relating to travel and holidays published on this App may include inaccuracies or typographical errors.

Any booking you make for car rental on this App is made with a car rental supplier and not Macafel App. Macafel App only facilitate the making of reservations with the car rental suppliers. Macafel App is not a party to the contract between you and the car rental supplier and has no responsibility or liability (directly or indirect) to any party in respect of the terms of your contract with the car rental supplier or any problems arising with the car rental booked pursuant to that contract or any other problems between you and the car rental supplier. On making a booking for a car rental through this App you are bound by and deemed to have accepted the terms and conditions of the relevant car rental supplier.

EXCEPT TO THE EXTENT CONTRARY TO LAW NEITHER MACAFEL APP NOR ANY OF OUR DIRECTORS, OWNERS, EMPLOYEES, AFFILIATES, TRAVEL PARTNERS OR OTHER REPRESENTATIVES WILL BE LIABLE FOR ANY DIRECT OR INDIRECT LOSS OR DAMAGES ARISING OUT OF, OR IN CONNECTION WITH YOUR USE OF ANY INFORMATION, PRODUCTS, SERVICES AND/OR THE MATERIALS OFFERED THROUGH THIS APP, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, INCOME, PROFIT OR OPPORTUNITY, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES, OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGES HOWSOEVER ARISING, EVEN IF MACAFEL APP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE OR SUCH LOSS OR DAMAGES WERE REASONABLY FORESEEABLE.

The listing of any travel information or services or link in this App is not and should not be taken as a recommendation from Macafel App or a warranty or representation that the travel information or services will be of a certain standard or suitable for your purpose. Macafel App shall in no way be liable to you in the event that the travel information or services are not suitable for your purpose. You should use your own discretion when utilizing this information.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of this App, you undertake to Macafel App that you will not use this App for any purpose that is unlawful or prohibited by or contrary to the Terms of Use.

AGE AND RESPONSIBILITY

By using this App you confirm that you are of sufficient legal age to use this App and create binding legal obligations for any liability you may incur as a result of the use of this App. In using this App you understand that you are responsible, financially and otherwise, for all uses of this App by you and those using your login information. Macafel App recommend you protect your login information.

LINKS TO THIRD PARTY SITES

This App may contain links to resources located on servers or websites operated by parties other than Macafel App. If you use these links, you leave this App (website). Such hyperlinks are provided for your reference and convenience only. The inclusion of hyperlinks on this App to other websites or servers does not imply any endorsement of the material on such websites or servers (including but not limited to material relating to travel information or services) or any association with their operators. Macafel App does not control and is not responsible for such websites or the servers or the parties operating such websites or servers and accordingly Macafel App accepts no responsibility or liability for any material contained on those servers or websites, or the accuracy or legality of information contained on other websites or servers. You will need to use your own discretion when communicating and utilising services from these other websites or servers. If you decide to access any of the third party websites linked to this App (website), you do so entirely at your own risk.

BOOKING CONDITIONS

Please read the following conditions which apply to reservations/bookings made by you for vehicle rental through this App.
 

 
The payment model for your booking is dependent upon the location and/or car rental supplier used and you will be informed of any upfront payment prior to completing your booking. Where applicable you are responsible for paying the balance owing to the car rental supplier. At all times you are responsible for payment of any additional services/costs requested by you and you are responsible for any other service charges applied by said car rental supplier. You must use a credit card such as Visa, Mastercard, or debit card such as Visa Debit to make a booking through this App. Please note that not all car rental suppliers will accept debit cards or alternative payment types so accordingly please check the Rental Conditions for the car rental supplier you are booking with for the credit cards, debit cards and alternative payment types accepted by the car rental supplier. Any data transferred to a payment processer is transferred through an encrypted secure server. Macafel App does not guarantee said alterations can be processed; however every effort will be made to meet with a favourable outcome. Alterations cannot be processed after collection of the car rental supplier. Macafel App is unable to offer you a refund if you end your rental early. In the event that you require to extend the rental period after the collection of your car rental (dates not covered by the Macafel App voucher), you must pay directly to the car rental supplier the local rental rates prevailing at that time. On making a booking it is your responsibility to inform the car rental supplier if necessary of any physical or mental condition relevant to the car rental. In the event of an accident, there may be insurance implications if you fail to inform the car rental supplier of the condition. You will be required to present on collection of your car rental, a full driver’s license, a valid passport and a valid credit card in renters (drivers) name. In the event of a failure to present the required documents, the car rental supplier may refuse the car and no funds paid will be reimbursed to you. If you make a booking but do not collect the car rental, no funds paid will be reimbursed. Please be advised that in the event of a delayed arrival it is the customer’s responsibility to contact car rental supplier. In the event of a flight cancellations or delay, Macafel App will not be held responsible for the funds paid. The refunds must be claimed from the holiday insurance.
 

 
When your booking is confirmed, Macafel App will issue the booking confirmation on behalf of the car rental supplier for each booking, but does not undertake to include charges for additional services or details of the service charge or taxes charged by the car rental supplier or additional services requested by you at the collection point. Macafel App recommends that you thoroughly check the details of the booking e.g. country, location and period of rental. If there are any discrepancies, you should immediately send a communication through our Website engine clearly informing Macafel App of the exact details of such discrepancy. Macafel App advises that you read and comply with the car rental supplier’s terms and conditions (which are available on this App but may be changed by the car rental supplier from time to time) upon which the car rental supplier makes the reserved car supplier available to you upon receipt of the booking confirmation. The reservation numbers included on the booking confirmation should be quoted in all enquiries, cancellation or modification of the booking.
 

  1. Cancellations

If you wish to cancel a booking, the only accepted method is through the Macafel App Website. Do not cancel your booking with the car rental supplier directly as additional fees may apply. Please see the Rental Conditions for the car rental supplier you are booking with for the amount of the handling/administration fee and any special conditions that may apply to your booking. In the event of a cancellation of a booking when the entire rental amount is payable on arrival, there is no fee for a cancellation.

It is your responsibility to personally cancel any other ancillary product that you may have purchased in conjunction with your car rental booking. This includes produces such as No Excess Insurance provided by third parties such as Allianz. In the event that you cancel or amend a credit/debit card booking Macafel App will not be liable for any monetary losses suffered by you as a result of a change in monetary exchange rates between the time of your original booking and its subsequent cancellation or amendment (as applicable). No cancellation is permitted after the date and time that the booking is due to commence.

 
Macafel App makes every effort to ensure that prices quoted at the time a booking is made on this App are accurate in all material respects. Nonetheless Macafel App reserves the right to amend the price quoted at the time a booking is made in the event of a manifest or patent error in the price quoted. Macafel App will endeavour to notify the customer as soon as reasonably practicable in the event that a price quoted at the time of booking is incorrect. In the event of a change of price quoted at the time of booking the customer may elect to pay the amended price or alternatively the customer will be entitled to a refund of all sums paid. The foreign exchange rates used by Macafel App to display prices in the currency chosen by the consumer are updated frequently. Foreign exchanges rates used by your credit card company may vary. Macafel App cannot be held responsible for any discrepancy between the price displayed by Macafel App and the amount charged by your credit card company due to the rate of exchange used.

NO LIABILITY IN CREDIT CARD OR DEBIT CARD TRANSACTIONS

Macafel App endeavors to ensure that all credit card and debit card transactions on this App are secure. HOWEVER, if unauthorized charges appear on your credit card or debit card statement for any card used on this App at any time during or after you make your reservation, conduct your transaction or disclose your card details on this App, Macafel App shall not be liable or responsible in any way in respect of any damage or loss of whatsoever nature suffered by you arising from or in any way connected with said use, transaction or disclosure, subject only to any statutory rights which you may have.

COPYRIGHT, NOTICE AND LIMITED LICENCE

All of the information within this App including but not exclusive to, content, text, graphics, images, trade names, structure, photographs, buttons, artwork, computer code are protected by copyright, various intellectual property laws and laws under law and international treaties and is only available to you for personal purposes. Unless you have received written consent from Macafel App to the contrary, you may only use the App and its content for personal, non-commercial purposes. You do not have permission to modify copy, distribute, collate, transfer, reproduce or display any of the above for personal or business use. In particular, by proceeding to access this App, you agree:

Not to use the App to make any speculative or false reservation;

Not to use the App to research suppliers or suppliers pricing;

Not to use the name “Macafel App” or any Macafel App branding for commercial purposes without obtaining prior written permission from Macafel App; and

Not to reproduce material from this App (Website’s) for commercial purposes.

DISCLAIMER

This App is made available to users as it is and Macafel App makes no warranties or representations that (i) this App or the technology (servers etc.) making it available and supporting it will be without fault or defects or (ii) the information posted on this App is free from infection by viruses or anything else with contaminating or destructive properties. Macafel App accepts no liability for any infection or effects from harmful applications such as, but not limited to, viruses, Trojans, tampering, fraud or theft, error, technical failure, omissions, delay, unauthorised access or any event which corrupts the acceptable administration, communication and integrity of this App.

MODIFICATION OF THE TERMS OF USE

 

Macafel App reserves the right to change the Terms of Use and the contents of this App for any reason and without prior notice and without liability to you, any other user or any third party. This right shall not affect the Terms of Use accepted by you, the user, upon making a legitimate booking or purchase using this App. You should check these Terms of Use for any changes each time you access the App. The car rental supplier may from time to time change its terms and conditions (which are available on this App) upon which the car rental supplier makes the booked car rental available to you. Macafel App is not responsible and shall have no liability if the car rental supplier’s terms and conditions available on this App have been or are changed by the car rental supplier.